Shipping policy
At Whatever by Negin, processing times and delivery estimates may vary depending on the individual product. Please always review the Delivery & Returns information on the individual product page before placing your order, as the terms may vary from one product to another.
SHIPPING & DELIVERY
Free Shipping Within Canada
We offer free standard shipping within Canada on orders over $150 CAD.
Orders of $150 CAD or less are subject to the shipping rates displayed at checkout.
Free shipping applies to the original standard delivery only. Return and exchange shipping costs remain the responsibility of the customer unless otherwise stated.
Ready to Ship
Items marked Ready to Ship are currently in stock in Toronto and available for immediate processing.
Orders are typically processed and dispatched within 1–2 business days.
For orders within Canada, please allow approximately 3–5 business days for delivery after dispatch.
International delivery times vary depending on the destination, shipping carrier, and customs processing.
Tracking information will be provided once your order has shipped.
By Order
Items marked By Order require additional time before they are ready to be dispatched.
The estimated preparation time is generally 3–4 weeks (21–28 days) unless otherwise stated on the individual product page.
This timeframe refers to preparation before dispatch. Shipping and delivery time is additional and varies depending on the destination.
Because processing times may vary between products, please refer to the individual product page for the estimated timeline applicable to the item you are purchasing.
INTERNATIONAL ORDERS
We offer tracked shipping to the United States and select international destinations.
International delivery times vary depending on the destination, shipping carrier, and customs processing.
Customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product price or shipping fee.
Whatever by Negin is not responsible for delays caused by customs authorities or shipping carriers.
PLEASE REVIEW YOUR PRODUCT PAGE
Delivery timelines may vary from one product to another. Before placing your order, please review the Delivery & Returns information shown on the individual product page. The delivery terms displayed on the individual product page apply to that specific product.
For any questions before placing an order, please contact:
info@whateverbynegin.com
Instagram: @whateverbynegin
Instagram Canada: @whateverbyneginca
We reply within 1–2 business days.